Privacy Policy

Effective Date: May 05, 2026

Mechanical Materials, LLC (“Mechanical Materials,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or contact us through our website.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Company name, if provided
  • Comments, questions, or messages submitted through our contact form
  • Any other information you choose to provide when contacting us

Our website contact form requests your name, email address, and comments so we can respond to your inquiry.

We may also automatically collect limited technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visit
  • Referring website
  • General usage data

This information helps us understand how visitors use our website and improve the overall user experience.

How We Use Your Information

We may use the information we collect to:

  • Respond to your questions, quote requests, or service inquiries
  • Provide information about our products and services
  • Process business communications
  • Improve our website, services, and customer experience
  • Maintain website security
  • Comply with legal obligations
  • Support our elevator, escalator, parts, IoT monitoring, WBO, and contracting services

Mechanical Materials provides services related to elevator and escalator parts, IoT monitoring, work-by-orders, general contracting, and vertical transportation projects.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary, including with:

  • Service providers who help operate our website or business
  • Contractors, vendors, or partners involved in responding to your request
  • Legal or regulatory authorities when required by law
  • Business advisors, such as attorneys or accountants
  • Parties involved in a business transfer, merger, or acquisition

Any third-party service providers are expected to use your information only as needed to provide services to us.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality, analyze website traffic, and enhance user experience.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, maintain business records, comply with legal obligations, and resolve disputes.

Your Privacy Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of certain communications
  • Ask questions about how your information is used

To make a privacy-related request, please contact us using the information below.

Children’s Privacy

Our website is intended for business and general audience use. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take appropriate steps to delete it.

United States Visitors

Mechanical Materials services customers across the United States and lists office locations in Texas. By using our website, you understand that your information may be processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us:

Mechanical Materials, LLC
2250-A Dickinson Ave.
Dickinson, TX 77539

Phone: 800-323-7505
Email: sales@mechanicalmaterials.com